IFMA’s World Workplace


If you joined us for a session at IFMA’s World Workplace in the San Diego Convention Center or stopped by our booth #346 on October 5th – 7th we hope that you entered for a chance to win a solar backpack.   You can still take our free Business Resilience Readiness quiz at

You can still listen to how to make the most of IFMA’s WWP on this special edition of a Kayrell podcast, Mike Petrusky talks with Mayra Portalatin to help “FM innovators” make the most of IFMA’s World Workplace! Connect with Mayra in San Diego on Twitter  @mayraportalatin – Listen here

FEA presented the following at WWP:
Chris-Hodges---FormalManaging Risk and Being Prepared – Demonstrating the Strategic and Practical Value of Facility Management
Thursday, October 6th at 8:00 AM-9:00 AM in Room 8
Facility management has often been considered a drain on an organization’s resources; a use of finances that could otherwise support activities directly connected to the bottom line. In FM, we know what we do is important, and without our support, the organization would not function well, or perhaps at all. Traditionally, we demonstrate the value of what we do in terms of day-to-day operations, and we should continue to do so. A different way to demonstrate value is to show the risk to the organization if we don’t function well. Most FM organizations demonstrate value through performance management – the use of cost and operational performance metrics that describe today’s performance and forecast future operating trends. In strategy terms, those are lag indicators. In order to demonstrate value, we could shift our thinking to the future state of our facilities; especially if that future state is described in terms of business continuity, and the possibility that the facility might not be there to support the mission. Enter the resilience-minded approach. Resilience looks beyond the day-to-day and utilizes critical FM skills such as risk management and business continuity. Thinking in a resilient manner allows us to focus on things we can do to either reduce or remove the probability that our business will be disrupted due to unforeseeable events including catastrophic emergencies and disasters. Our ability to frame the value of FM in terms of business risk, resilience, and sustainment is critical in ensuring resources are aligned with the mission of the organization.
Christopher Hodges P.E., CFM, IFMA Fellow, FRICS, Principal, Facility Engineering Associates PC
Mark Sekula FMP, SFP, CFM, IFMA Fellow, President, Facility Futures, Inc.

If you missed the presentation or would like a copy, click here.
For a copy of the risk register, click here.
Chris can be contacted at

Mayra PortalatinThe Path to Reliability Centered Maintenance, How GSA Is Making the Change
Thursday, October 6th at 3:00 AM-4:00 PM in Room 11A
Whether you have one building or a building portfolio, your charge as a facility manager is to maintain the organization’s assets at a reasonable cost, maximize service life, and allow for continuation of business if an unanticipated event occurs. All this is to be done within a limited budget. The General Services Administration (GSA) is one of the largest property owners/managers in the world, with over 8,000 buildings across the country and various territories. GSA is faced with the reality that in order to do more with less, they need to change the way they maintain their properties. A perfect opportunity has arisen as they implement a computerized maintenance management system (CMMS) across the portfolio. A consistent technology platform helps standardize equipment data across the portfolio and create consistency in how assets are maintained. In this session, we will discuss how GSA is moving from traditional preventive maintenance practices to the use of reliability-centered maintenance (RCM), failure modes and effects analysis (FMEA), and root cause failure analysis (RCFA). Use of these RCM practices will streamline maintenance practices; and reduce budget and labor requirements; and extend the service life of equipment and building systems. We will address how shifting to RCM will allow you to leverage your FM technology (CMMS and IWMS) and its reporting capabilities to extend equipment service life and avoid common equipment failures. We will also address how to make the business case for RCM by showing the financial return that results in changing the way we maintain our building assets.
Mayra Portalatin SFP, RS, LEED AP O + M, Senior Professional, Facility Engineering Associates PC
If you missed the presentation or would like a copy, click here.
Mayra can be contacted at

John EdwardsMilitary Services Facilities Management: Strategies and Opportunities
Thursday, October 6th at 3:00 AM-4:00 PM in Room 7A
The military services are at the forefront of innovative Facility Management (FM) best practices. In this panel discussion, representatives from the uniformed services will discuss current and anticipated facility management challenges and the associated strategies for improvement. Topic areas will include facility operations, facility maintenance, asset management, energy management, and technology tools. This panel is being sponsored by the Society of American Military Engineers (SAME). The panelists will address topics of concern to the U.S. Department of Defense (DOD) that are applicable to all facility owners and managers: facility asset management; facility operations; facilities maintenance and repair; and energy operations and conservation. Managing an installation portfolio that includes over 555,000 facilities worldwide (including buildings and linear and vertical structures), located at over 5,000 sites, and covering more than 28 million acres, the DOD continually addresses immense facility management challenges.
John Edwards PE, CFM, Senior Facility Management Consultant, Facility Engineering Associates PC

Laurie-GilmerMaureen-RoskoskiBusiness Resilience: Equipping the FM for Success
Friday, October 7th 8:00-9:00 AM Room 3
The facility manager plays a unique role in business resilience. As overseers of the built environment, the facility manager must not only promote safety in the workplace and emergency preparedness, but also ensure that facilities are equipped to support business functions in even more mundane circumstances. We must help our organizations create workplaces that aid the mission and help the business continue in the face of adverse circumstances.  Business resilience is the ability to rapidly adapt and respond to business disruptions and to maintain continuous business operations. The facility management team can become facilitators of the business resilience process by preparing the facilities and the workforce with the right amount of preparation and resources and processes to reestablish business-as-usual as quickly and safely as possible. True business resilience starts with understanding organizational drivers, what is needed to maintain operations, and a plan to guide rapid response in the face of unplanned events. In this presentation, we will address what the facility manager needs to know about business resilience. We will discuss business continuity in every day processes as it relates to facilities, incorporating durability and maintainability for sustainable facilities, and methodical approaches to ensure rational, planned response in times of emergency. Case studies and examples will be presented.
Laurie Gilmer P.E., CFM, SFP, LEED AP, CxA, Vice President, Facility Engineering Associates
Maureen Roskoski SFP, LEED AP O+M, Senior Professional, Corporate Sustainability Officer, Facility Engineering Associates PC
View a short video here on Business Resilience:Equipping the FM for Success
If you missed the presentation or would like a copy, click here.
Laurie can be contacted at
Maureen can be contacted at

Take our free Business Resilience Readiness quiz at

Jim-WhittakerFM Standards: The Business Case for Compliance & ISO Management System Standards for FM
Friday, October 7th 9:15-10:15 AM Room 11B
Standards are the building blocks from which everything rises in the built environment. They help shape our buildings and infrastructure, ensure our safety, guide our progress, and improve the quality of our daily lives. If communities, like humans, had DNA, standards would form the genes and chromosomes of society. Standards are woven into the fabric of all we do; and have been around from the beginnings of recorded history. As John Quincy Adams remarked to Congress in 1821, “standards are among the necessities of life to every individual of human society”. Facility Management (FM) has a direct impact on the efficiency and productivity of organizations and individuals associated with every organization. FM also positively impacts the safety, security, health and well-being of much of the world’s population. The FM industry and related services impact all aspects of human life, productivity and work life, recreational, social and non-work related living. In addition, today’s FM teams have more business influence than ever before due to increasing C-suite emphasis, broader workplace responsibilities, emphasis on regulatory compliance, and rapid advances in data accessibility. When implemented, applied and certified against – in the case of a management systems – standards can improve profitability, quality, service, organizational performance, client loyalty, brand reputation and much more. As a result the FM team becomes integral to the organization’s overall strategic plans.
Jim Whittaker P.E., CFM, CEFP, FRICS, President/CEO, Facility Engineering Associates PC

If you missed the presentation or would like a copy, click here.
Jim can be contacted at

Maureen-RoskoskiAdvancing the FM Workforce: Building Momentum with the FBPTA Tools
Friday, October 7th 11:45 AM-12:45 PM Room 9
Whether you are an outsource provider or providing in-house FM services, you understand the importance of a strong, competent, well-trained team. High-performance buildings require the care of a workforce with advanced competencies in operations, maintenance, policy, and energy-related technologies. The challenge many face is identifying the professional development opportunities to keep up with the advances in the industry. What does my team need to know and how well do they need to know it? How do I determine both my level of proficiency and the requirements of the role in key areas? Where can I find relevant education and professional development opportunities to address these competencies? We will answer all those questions through an interactive panel presentation highlighting free online tools with valuable resources and case studies of success stories. We will introduce you to the Federal Buildings Personnel Training Act (FBPTA) and demonstrate how their related tools fit in to a talent development program. We will introduce the FBPTA tools Accelerate FM and FEDSAT and how they can help you build your own high performance team. Through an interactive demonstration you will learn how to use FEDSAT to demonstrate your knowledge of recognized high priority FBPTA performances and locate free training provided from the Federal government, industry association and other sources. Through case studies, we will highlight how you can use these tools to enhance your current talent development program and build a business case for training using proven resources.
Maureen Roskoski SFP, LEED AP O+M, Senior Professional, Corporate Sustainability Officer, Facility Engineering Associates PC
View a short video here on Advancing the FM Workforce: Building Momentum with the FBPTA Tools

If you missed the presentation or would like a copy, click here.
You can contact Maureen at